Are you a Mac user facing the frustrating “errordomain=nscocoaerrordomain&errormessage=could not find the specified shortcut.&errorcode=4” message? Take a deep breath and relax – we’ve got you covered! In this guide, brought to you by Netizens Technologies, we’ll demystify this error and provide step-by-step solutions to get your shortcuts back on track.

Don’t Panic! Understanding the Error

Feeling puzzled by the cryptic error message on your Mac? No worries! This error simply means that your trusty shortcut has disappeared, leaving you scratching your head. But fear not – we’ll help you decode it.

What Causes This Error?

Several factors can lead to this error message, including:

  1. Mistyped Shortcut: Check for typos or incorrect modifier keys in your shortcut configuration.
  2. Shortcut Conflicts: Ensure that no other shortcuts are interfering with the one causing trouble.
  3. Application Issues: Glitches in the application itself may be the culprit.
  4. Corrupted System Files: Hidden system files could be causing unexpected errors.

Troubleshooting Steps

Let’s dive into the solutions:

Method 1: Check The Shortcut Path

  1. Open the application associated with the missing shortcut.
  2. Review the shortcut settings within the application.
  3. Confirm that the specified path for the shortcut is correct and still exists.
  4. If the path is incorrect or missing, update it accordingly.

Method 2: Reinstall The Application

  1. Uninstall the application displaying the error.
  2. Download the latest version from the official website.
  3. Follow the installation instructions to reinstall the application.
  4. Launch the application and check if the error persists.

Method 3: Update MacOS And Applications

  1. Open the App Store on your Mac.
  2. Navigate to the “Updates” tab.
  3. Install any available macOS updates.
  4. Update all applications associated with the error.
  5. Restart your computer and check if the error is resolved.

Method 4: Reset MacOS Preferences

  1. Go to the “Apple” menu and select “System Preferences.”
  2. Choose the preference panel for the affected application.
  3. Look for the “Reset” or “Restore Defaults” button.
  4. Click on it to reset the preferences to their default settings.
  5. Restart the application and check for the error.

Method 5: Contact App Developer Or Support

If the error persists, reach out to the application’s developer or support team for assistance. Provide detailed information about the error and steps to reproduce it.

Method 6: Restore From Backup

If you have a recent backup of your system or application settings, attempt to restore it. Ensure that the backup is clean and does not contain any corrupted files.

Method 7: Seek Professional Help

If all else fails, consider consulting a professional technician or an Apple Authorized Service Provider for personalized assistance.

Further Troubleshooting Tips

Explore additional tips to resolve shortcut errors:

  • Check for Third-Party Applications: Some third-party applications may interfere with shortcuts. Try disabling them temporarily.
  • Use Keyboard Diagnostics: macOS offers a built-in Keyboard Diagnostics tool to identify hardware issues with your keyboard.
  • Consider Malware: Although rare, malware can sometimes cause unexpected errors. Run a reputable antivirus scan to rule out malware issues.


Don’t let a missing shortcut disrupt your workflow! With the guidance provided in this comprehensive guide, you can troubleshoot and resolve shortcut errors on your Mac effectively. If you need further assistance, don’t hesitate to contact the experts at Netizens Technologies. We’re here to help you regain control of your Mac and boost your productivity!

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